Overwritten.net
Games => General Gaming => Topic started by: iPPi on Thursday, April 21, 2011, 11:15:20 AM
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http://blog.us.playstation.com/2011/04/21/latest-update-on-psn-outage/
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Huh, so much for trying to get a game of Mortal Kombat up tonight (or maybe tomorrow).
That's pretty bad timing. I imagine the first weekend is important for something like a fighting game of this magnitude. Socom came out this week too, I've never been a fan of the series but it's not a tiny release by any stretch.
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Fucking lame, this has been preventing me from activating my MK Online Pass. Figures that it also happens on my two days off from work.
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Alrighty, I thought it was my ISP blocking PSN access again!
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An external intrusion on our system has affected our PlayStation Network and Qriocity services. In order to conduct a thorough investigation and to verify the smooth and secure operation of our network services going forward, we turned off PlayStation Network & Qriocity services on the evening of Wednesday, April 20th. Providing quality entertainment services to our customers and partners is our utmost priority. We are doing all we can to resolve this situation quickly, and we once again thank you for your patience. We will continue to update you promptly as we have additional information to share.
http://blog.us.playstation.com/2011/04/22/update-on-playstation-network-qriocity-services/
I love euphemisms. "An external intrusion". Makes it sound so benign, not like a network of hackers seeing red, or anything.
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(http://art.penny-arcade.com/photos/1261596481_3Fw2MnJ-L.jpg)
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They're not even trying to be funny with that one, are they.
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On the bright side game updates seem to be readily available. I put in Red Dead Redemption (which I haven't touched since October 2010) and it automatically detected the update and downloaded it. So at least that's not out of the picture. Same things happened with Super Street Fighter IV. I haven't played any PS3 games in a while.
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Qriocity
Who the fuck gave that name the green light?
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Who the fuck gave that name the green light?
probably someone who is biQrious..
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Wow. (http://blog.us.playstation.com/2011/04/23/latest-update-for-psnqriocity-services/)
We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online. Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.
We thank you for your patience to date and ask for a little more while we move towards completion of this project. We will continue to give you updates as they become available.
Re-building? How badly did Sony get fucked here?
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Ok, pretty bad it seems. I did a little searching and think I found the reason.
A custom firmware hit the scene that turned regular PS3s into debug PS3s. This opens up a bunch of options including switching which network you connect to. So people were connecting to the PS3 dev network and making new accounts. The special part? Inside the dev network you can add fake money to your account and "buy" anything on PSN with it, which of course people were doing like crazy. So I guess Sony has to devise a way to tell real debug units from these CFW units. These networks are probably linked so leaving PSN up probably isn't an option.
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Ha. Damn, I wish I got onboard that train.
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Damn, I wish I got on board just to be able to change my region on a whim!
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Train wreck, you mean.
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Change those shared passwords if you have them... (http://www.giantbomb.com/news/good-news-psn-back-maybe-within-a-week-bad-news-everything-else/3084/) Fuck.
Sony's going to get nailed for this. They had a tough sell this generation and this sort of thing isn't helping their cause. Waiting five days to tell people their personal data was compromised is a pretty shitty thing to do.
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I just came in here to say that. Yeah, it looks really bad. Here's where I found out.
http://www.joystiq.com/2011/04/26/sony-says-psn-intrusion-compromised-personal-info-hopes-to-ha/
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This just really freaking sucks. :(
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Man, I'm glad I have a totally unique password that I don't use for anything else other than my PSN account and I just got a new card this month since my old one expired and I hadn't updated it in PSN yet, so I dodged a bullet, but this is still bullshit.
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Quick and expected (http://news.cnet.com/8301-31021_3-20057921-260.html).
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PS3 - It Only Does Identity Theft (Commercial Parody). (http://www.youtube.com/watch?v=Cwn4R_GexLM)
(http://a4.sphotos.ak.fbcdn.net/hphotos-ak-snc6/226411_194370927274738_100001054957098_548361_6963369_n.jpg)
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Wow, I can't believe that they fucked up this massively.
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I know Sony isn't like free from guilt here but...
And those are hackers, that's what they do-they hack systems (duh!), so ironically, they did their job, while Sony didn't. (If the police fails to protect me when criminals attack, then I blame the police, because they are paid from my taxes)
What? I'm seeing comments like this everywhere. Where's the logic that criminals are not also at fault?
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People are retarded.
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I think there's some justifiable anger over the poor security that allowed the theft of personal information. If your bank leaves the vault door open and the alarms off at night, you might get more pissed off at the bank than at the thieves who ransack your security deposit box. The thieves do what they do. The bank here fails miserably at what it is supposed to do.
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I think there's some justifiable anger over the poor security that allowed the theft of personal information. If your bank leaves the vault door open and the alarms off at night, you might get more pissed off at the bank than at the thieves who ransack your security deposit box. The thieves do what they do. The bank here fails miserably at what it is supposed to do.
This.
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Oh I agree with that, but some are making it out that the hackers are almost faultless.
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Oh I agree with that, but some are making it out that the hackers are almost faultless.
This.
Sorry. Couldn't resist. Maybe this is whole part of that choosing sides thing that people can't get enough of. It makes me think that they still look up to these hackers.
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There is certainly some antihero worship, though I doubt anyone whose information was compromised is in any way happy about this. No one who depends on PSN for entertainment is happy either. But out of those who weren't adversely affected, I'm sure there are some who see this as some sort of victory for the common man over the "greedy capitalists". You know the type.
(http://www.innsmouthfreepress.com/blog/wp-content/uploads/2009/11/GF_mask.jpg)
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Sony, and some of its apologists, are already making the case that this whole mess is NOT SONY'S FAULT. In the company's blog post, it uses the phase "malicious attack" twice, and refers to the "criminal" act, also twice. I don't deny that Sony is the victim of a criminal act. But, so's the bumbling bank manager who leaves the vault door open. This attempt to deflect all the blame on the hackers is a sorry spectacle.
http://www.gamasutra.com/view/news/34348/
Is there an echo in here? :P
That piece is a strong, cogent attack against Sony over this mess. Interesting read at least.
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Not to derail the topic too much, but I've noticed this sort of attitude a lot lately: blaming the victim for the crime. Yeah people (and Sony to keep things relevant) do stupid things, but when it comes down to it isn't it the asshole to did something they shouldn't have the real criminal? I've the argument seriously against the victim invoked here (Sony should have had better security), in the story about the reporter raped during celebrations in Egypt a few months ago (she's a woman and was asking for it by being the crowd), and in stories about people being beaten or robbed in bad areas (should know better than to be in those areas) and it blows my mind. It's like the criminal is blameless somehow because someone will always commit the crime. I guess it could come from a more pessimistic view of things, but it's also fucked up way to look at someone who had something terrible happen to them.
Of course, I can understand it more when the victim is a corporation and really the victims are its customers. They could have done things better but I can't separate the fact that ultimately the hackers have done what they did.
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Anybody contemplating canceling and getting a new credit card after this breach? I'm thinking about doing it.
Also have to change various passwords and shit too.
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Anybody contemplating canceling and getting a new credit card after this breach? I'm thinking about doing it.
Also have to change various passwords and shit too.
I'm considering it. As of now, I'm monitoring my account, double-checking all expenditures. I've already changed all my critical passwords.
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Not to derail the topic too much, but I've noticed this sort of attitude a lot lately: blaming the victim for the crime. Yeah people (and Sony to keep things relevant) do stupid things, but when it comes down to it isn't it the asshole to did something they shouldn't have the real criminal? I've the argument seriously against the victim invoked here (Sony should have had better security), in the story about the reporter raped during celebrations in Egypt a few months ago (she's a woman and was asking for it by being the crowd), and in stories about people being beaten or robbed in bad areas (should know better than to be in those areas) and it blows my mind. It's like the criminal is blameless somehow because someone will always commit the crime. I guess it could come from a more pessimistic view of things, but it's also fucked up way to look at someone who had something terrible happen to them.
Of course, I can understand it more when the victim is a corporation and really the victims are its customers. They could have done things better but I can't separate the fact that ultimately the hackers have done what they did.
I thought we went over this. It's a matter of contributory negligence. The bank-vault metaphor that I mentioned (and later Gamasutra) covers the concept well, I think. Of course the criminals committed the crime. No reasonable person is going to say that Sony is the more culpable party. But Sony is there, with a target painted on its ass. The thieves, where are they?
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We have and I agree with you. Sony does have a lot to answer for. I'm just sort of milling over the more grey areas that this story touches on. This is really interesting to me though:
But Sony is there, with a target painted on its ass.
I wonder if that's the case. We abhor the crime, but a victim is always there, easy to find after the crime is reported, and potentially partially to blame for the act occurring. That makes them something of an easy scapegoat, especially we have have to search for the real criminal which and investigations often don't succeed. Finding them and ultimately proving they're guilty requires a lot of effort.
Maybe I'm thinking too much.
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(http://art.penny-arcade.com/photos/i-8Wvvm6p/0/L/i-8Wvvm6p-L.jpg)
This ones better. "Stem cell research" just cracks me up.
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hey all right, free shit! (http://blog.us.playstation.com/2011/04/30/press-release-some-playstation-network-and-qriocity-services-to-be-available-this-week/)
Complimentary Offering and “Welcome Back” Appreciation Program
While there is no evidence at this time that credit card data was taken, the company is committed to helping its customers protect their personal data and will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in each region.
The company will also rollout the PlayStation Network and Qriocity “Welcome Back” program, to be offered worldwide, which will be tailored to specific markets to provide our consumers with a selection of service options and premium content as an expression of the company’s appreciation for their patience, support and continued loyalty.
Central components of the “Welcome Back” program will include:
Each territory will be offering selected PlayStation entertainment content for free download. Specific details of this content will be announced in each region soon.
All existing PlayStation Network customers will be provided with 30 days free membership in the PlayStation Plus premium service. Current members of PlayStation Plus will receive 30 days free service.
Music Unlimited powered by Qriocity subscribers (in countries where the service is available) will receive 30 days free service.
Additional “Welcome Back” entertainment and service offerings will be rolled out over the coming weeks as the company returns the PlayStation Network and Qriocity services to the quality standard users have grown to enjoy and strive to exceed those exceptions.
SNEI will continue to reinforce and verify security for transactions before resuming the PlayStation®Store and other Qriocity operations, scheduled for this month.
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Well, some compensation is welcome but I'll have to wait and see what they have in store.. pardon the pun.
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Sony says someone at least claiming to be Anonymous is involved. (http://www.giantbomb.com/news/hey-you-should-read-this-sony-responds-to-congress/3127/)
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Sony will be offering one-year of free identity theft protection. (http://www.gamespot.com/news/6312408/sony-offering-free-identity-theft-protection)
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Free for a year? Shouldnt that have been apart of PSN in the first place? They are expecting people to pay for their fuck up now?
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Free for a year? Shouldnt that have been apart of PSN in the first place? They are expecting people to pay for their fuck up now?
Identity theft protection should have been part of PSN?
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So-called identity theft is fraud against financial institutions. I've so far scoffed at the idea of having to pay to protect banks and credit-card companies from fraud. I guess it depends on where you live. Here, as long as you're on top of bank and credit-card statements, the cost of "identity theft" is way less (http://www.fdic.gov/consumers/consumer/news/cnsprg98/crook.html) than the cost of "identity-theft protection". For example, the most you ever have to pay is $50 per credit card. (Someone could illicitly charge $10,000 to one of your accounts, and the most you would have to pay is $50.) That's federal law, so the protection can't be signed away. Just don't ever (ever) use debit cards. I was gong to say "online", but stores, gas stations and other places you swipe them can make them vulnerable as well. I think until they enjoy the same ironclad protections credit cards do, they're best left unactivated in a drawer. If you're forced to use them, just watch your account activity closely. You only have 2 business days to report fraud before it can cost you a lot more than $50.
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May 31st is the new due date. (http://www.giantbomb.com/news/when-may-31-rolls-around-you-should-have-all-your-psn-services-back/3149/)
I wonder how much this hurt sales of some of the bigger games (Mortal Kombat, Portal 2, that Socom thing, Brink tomorrow). I would imagine the result isn't pretty.
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It has definitely had some impact. I was contemplating purchasing Portal 2 (it was on sale this week for $40) and I was gonna pick up the PS3 version but then decided against it since I wouldn't be able to do co-op.
At least it won't affect my purchase of LA Noire since it's SP only.
I've also changed the subject title of the thread to accurately reflect the downtime now.
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I wonder which will end up being more costly in the end, the 360 Red Ring fiasco or this?
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It has definitely had some impact. I was contemplating purchasing Portal 2 (it was on sale this week for $40) and I was gonna pick up the PS3 version but then decided against it since I wouldn't be able to do co-op.
At least it won't affect my purchase of LA Noire since it's SP only.
I've also changed the subject title of the thread to accurately reflect the downtime now.
Getting the PS3 version of Portal 2 gives you a free PC copy, right? If you have a PC good enough to run it might well be worth it.
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Getting the PS3 version of Portal 2 gives you a free PC copy, right? If you have a PC good enough to run it might well be worth it.
This is true. However, to "unlock" the PC version you need to tie your PSN account to your Steam account...through your PS3. So right now you can't do even that.
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Yeah. That's how I bought Portal 2. Luckily I got it on the release date and linked my accounts that day. Had I waited until the next, I would only have access to the PS3 version. A lot of people went that route because it seemed novel to have a copy for each even if you only intended to play it on the PC (there were also a lot of deals out there to make the costs essentially equal). They waited a day and sort of have been screwed.
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Dang.. All in good time I s'ppose.
Btw, I just realized that I have an extra copy of the original Portal if anyone's interested.
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So it could be up soonish. Mandatory firmware update (http://blog.us.playstation.com/2011/05/14/ps3-system-software-update/) is live.
PSN itself is still down at the moment, though.
Its going up! (http://blog.us.playstation.com/2011/05/14/play-on-%E2%80%93-psn-restoration-begins-now/)
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NICE
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Looks like it has started, from the Northeast of the country. Good news for the PS3 crowd.
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Man, I missed this whole fucking drama. Crazy. I had no idea until I talked to Pyro when I got back, and now reading this whole thread. Time to change some passwords...
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Welcome Back packages! (http://blog.us.playstation.com/2011/05/16/details-for-playstation-network-and-qriocity-customer-appreciation-program-in-north-america/)
All PlayStation Network customers can select two PS3 games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever.
Dead Nation
inFAMOUS
LittleBigPlanet
Super Stardust HD
Wipeout HD + Fury
For PSP owners, you will be eligible to download two PSP games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever.
LittleBigPlanet (PSP)
ModNation Racers
Pursuit Force
Killzone Liberation
I'm going for Dead Nation and Wipeout for PS3, Modnation Racers and...undecided for PSP.
A selection of “On Us” rental movie titles will be available to PlayStation Network customers over one weekend, where Video Service is available. Those titles will be announced soon.
30 days free PlayStation Plus membership for non PlayStation Plus subscribers.
Existing PlayStation Plus subscribers will receive an additional 60 days of free subscription.
Existing Music Unlimited Premium Trial subscription members will receive an additional 30 days of free premium subscription.
Additional 30 days + time lost for existing members of Music Unlimited Premium/Basic subscription free of charge for existing Premium/Basic members.
To welcome users Home, PlayStation Home will be offering 100 free virtual items. Additional free content will be released soon, including the next addition to the Home Mansion personal space, and Ooblag’s Alien Casino, an exclusive game.
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Damn. Gotta say that's pretty sweet.
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I'm probably gonna get Super Stardust HD and LittleBigPlanet. I have Wipeout HD (not Fury though) but I barely play it. Don't get me wrong, Wipeout HD is a great game, but extremely challenging. I've already got inFamous as well.
I guess for the PSP I'll get Pursuit Force and either LBP or ModNation, since I have Killzone Liberation.
Hurray for free stuff, but this expands my backlog significantly, especially since I just picked up Portal 2 (still shrink wrapped) and I'm getting LA Noire tomorrow as well.
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Nice, not a bad comp there. I'm gonna get LBP and inFAMOUS (didn't everyone here like it? I seem to remember that).
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Nice! Yeah, I'll probably go Dead Nation and Wipeout....seeing as I already own and never play Little Big Planet and InFamous.
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Yeah I totally enjoyed inFamous. I'm passing on it and LBP since I already own those.
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What do you do if you already own all of the PS3 games offered?
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You complain loudly on the internet.
EDIT: Thats basically what I've seen, anyway. I mean Sony is in kind of a hard spot when offering stuff. Someone is bound to have all or most of whatever they offer. They can't give store credit because PSN accounts are free and lots of people have multiple accounts, which would give them a much bigger bonus.
Maybe they'll have some cool stuff during the free month everyone gets of PSN+.
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Dang.. Well, at least I know what I want for PSP.
I wish they could give a much wider variety of compensation gifts.
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I imagine the freebies are only for existing PSN customers. If new customers can take advantage of this, it's the best time to buy a PS3 ever.
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Yea, it's for existing PSN customers only.
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*Facepalm* (http://ps3.ign.com/articles/116/1169006p1.html)
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Wow.
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Uh, wow. How else would you do it? If your personal info is all compromised, how do you reset your password securely?
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Fucking hell.
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Umm...
Does the password reset get verified via email? I'm guessing that if hackers just need your email address and date of birth then there's no email verification afterwards which is really really bad on Sony's part.
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The only e-mail you get is notification of a password change not a verification e-mail that requires any action. It's pretty lax, no real science behind it. Although supposedly there's a link in there to take action if you hadn't authorized the password change.
Apparently, this exploit only affects people resetting their PSN passwords on PSN websites and not on the PS3 password reset prompt that came up when they partially reactivated the online services.
So, if you reset the password via your PS3 when you tried to sign in you should be alright.
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Yay!
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So I got an email from Sony telling me to reset my password, and detailing their compensation offers. Sounds nice, except for the fact that I don't have a PSN account. Interesting. The email address is Sony_Online_Entertainment@soe.innovyx.net. The "Reset Your Password" link is https://account.station.sony.com/cam/resetRequired/resetPassword!input.action?theme=soe. Looks legit to me.
Curiouser and curiouser.
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Do you have a SOE account for any of Sonys online games? Everquest, PoxNora, Infantry, etc? Its separate from PSN, though that email addy look strange.
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Ahaha! Yes, it does look like a phishing scam. No, it really is Sony. I keep seeing this all over, and so far this site (http://www.examiner.com/video-game-in-honolulu/soe-innovyx-scam) is the best source I can link. So they get hacked to shit, then send emails through a 3rd party that few have ever heard of. Nice going, morons. Really build that trust.
And that still doesn't explain why I got the email. No, I don't have anything to do with online access to anything by Sony.
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Playstation Store has been restored. Welcome back packages are not available yet though -- they'll probably be available in the near future.
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Welcome back package is up and ready to go. It's supposed to only be available until July 3rd so don't put it off for too long.
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So just an update. Originally the Welcome Back program was supposed to end today. However it has been extended until 9am Pacific on July 5th.
So if you put off collecting your free games, get your ass in gear. I was able to grab all mine just the other day with no timeouts or errors so it should be easy enough for everyone.
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I haven't yet... I will tonight. Thanks for the reminder!